Frequently Asked Questions
Answers to commonly asked questions about using Livestock Lounge
Do I pay to use the website?
The website is completely free to sign-up to and use. The only costs are if you are selling livestock through a live auction, where a commission fee is levied on the hammer price and a fee is charged for a National Beef Association warranty when selling pedigree beef cattle
What are the commission fees?
There is currently no commission charged on livestock sold through the Private Sale Pen feature. The commission fee on Live Auction Lots is 3% of the hammer price and is payable by the seller.
What is difference between a live auction and private sale pen?
A live auction is a timed auction where buyers can bid on Lots, much like they do in a market, and which runs for a set period of time – Tuesdays at 9am until Fridays at 3pm. A private sale pen is a lot of up to five animals that are being sold for a set price. These listings are not time-limited and can remain on sale for as long as required.
How do the live auctions work?
Sellers upload details of their livestock and accompanying photographs prior to the auction. Each auction then runs for a pre-determined period – usually from 9am on Tuesdays until 3pm the following Friday – during which time prospective buyers can bid on Lots. Bids from multiple buyers can be placed on individual Lots, with the buyer who has placed the highest bid at the end of the sale securing the Lot. Sellers do reserve the right to remove a Lot from sale while the auction is live. Full details can be found in our terms and conditions for buyers and sellers.
How do payments work?
Payments are made online through a third-party payment service provider. Once the successful bidder has paid for their stock, their payment will be credited to the seller’s account less the agreed 3% transaction fee for live auction lots. For more information, view our terms and conditions for buyers and sellers.
How do I upload livestock?
Ensure you are logged into Livestock Lounge, and to upload livestock to the Private Sale Pen; click on ‘Private Sale Pen’ in the navigation bar and then select the appropriate category for your livestock; then complete the fields in the form and attach pictures and videos. To upload to the Live Auction feature, click on ‘Live Auction’ in the navigation bar; agree to the different terms; before choosing the appropriate category for your livestock; fill in all of the fields in the form, upload good quality photographs and videos; then submit your lot to the auction. Please note that the gates allowing vendors to upload lots are open from 9am on Saturdays until 9pm the following Monday. Bidding on Live Auction lots then commences at 9am on Tuesdays, before sales close at 3pm the following Friday.
How long is a live auction active for?
Sellers can upload their lots from 9am on Saturdays until 9pm on Mondays, with bidding commencing at 9am on Tuesday mornings and remaining open until 3pm on following Friday afternoon.
Can I put a reserve price on my livestock?
Yes, the seller sets the reserve price for their lots. If this is not met during the live auction, the livestock does not sell.
How much information should I include when listing livestock?
The more detail that is included in your listing, the greater confidence it will give to prospective buyers. For this reason, when listing stock on Livestock Lounge there are a number of mandatory fields that require to be completed. In each listing you can also include any relevant additional information. Clear and sharp photographs of your livestock will help in representing them accurately.
Who is responsible for arranging haulage?
Unless otherwise agreed between the bidder and seller, bidders who successfully bid for stock are required (at the expense of the bidder) to uplift the stock from the seller’s location as soon as is reasonably possible after payment is made and at a time convenient for the bidder and seller. Unless a listing has stated otherwise, or unless the bidder has agreed otherwise with the seller, stock must be uplifted no later than 10 calendar days after the date on which the auction ends.
Who is responsible for recoding livestock movements?
Both the seller and the buyer are responsible for checking, being aware of and complying with all applicable laws including those relating to transportation, welfare and movement notifications.
What if the livestock that I have purchased are not as advertised?
The seller is responsible for providing a true, accurate and truthful written and pictorial description of the stock being offered for sale. If the buyer feels the stock does not conform to the descriptions provided by the seller, they have a five-calendar day right to reject the livestock (beginning on the day the buyer uplifts the stock), contacting the seller directly to do so. Further information can be found in our terms and conditions for buyers and sellers.